fj99 Official Documents

Fj99 Privacy Policy — Our Commitment to Protecting Your Personal Data

Fj99 takes every player's privacy seriously. This policy transparently explains how we collect, store, use, and protect your personal data at all times.

Updated: January 2026
This Privacy Policy applies to all fj99 platform users — whether via the website or the Android and iOS mobile app. By using our platform, you agree to the data collection and usage practices described here.

Personal Data We Collect

When you register and use the platform fj99, we collect certain types of personal data necessary to manage your account, process transactions, and ensure a safe gaming experience. We do not collect any data beyond what is required to operate the platform.

The data we collect includes:

  • Identity Information: Full name, date of birth, national ID or passport number (for KYC), residential address and nationality.
  • Contact Information: The email address and mobile number you registered with.
  • Financial Information: Bank account number, account holder name and digital wallet details linked to your account for deposit and withdrawal purposes.
  • Usage Data: Gaming activity records, transaction history, login dates and times, and your device's IP address.
  • Device Data: Device type, operating system, browser version, and unique device identifier.
All data you provide is stored on servers protected by high-level encryption. Access to this data is restricted solely to staff who require it for legitimate operational purposes.

How We Use Your Data

Fj99 uses collected personal data solely for legitimate purposes related to platform operations. We do not sell, rent, or trade your personal data to any third party for marketing purposes.

The primary uses of your data are as follows:

  • Verify your identity during the registration and KYC process.
  • Process deposits and withdrawals securely and accurately.
  • Maintain accurate transaction records and gaming history for your reference.
  • Send account, security and promotional notifications that you have agreed to receive.
  • Detect and prevent fraud, money laundering and platform abuse.
  • Comply with applicable legal and regulatory requirements.
  • Improve the user experience based on usage patterns and feedback.
  • Provide effective customer support when you contact us.
You can manage your marketing notification preferences through your account settings at any time without affecting your account operations.

Data Security and Encryption

Fj99 invests seriously in security infrastructure to ensure your personal data is always protected. We use 256-bit SSL (Secure Socket Layer) encryption — the same encryption standard used by leading banking institutions worldwide — for all communications between your device and fj99's servers.

In addition to encrypting data in transit, all data stored in our databases is protected by an additional layer of encryption. This means that even in the unlikely event of unauthorised access, your data cannot be easily read or exploited.

  • All passwords are stored in hashed form using a strong algorithm — even we cannot read your password.
  • Two-factor authentication (2FA) is available and strongly recommended for all accounts.
  • An intrusion detection system operates 24 hours a day to monitor suspicious activity.
  • Regular security audits are conducted by our internal security team and independent third parties.
We encourage you to enable two-factor authentication in your fj99 account settings. This is a highly effective additional layer of protection against unauthorised account access.

Third-Party Data Sharing

Fj99 does not sell or share your personal data with third parties for marketing or commercial purposes. However, in the course of platform operations, we may need to share limited data with certain parties that have a legitimate need, and this is done under strict confidentiality agreements.

Situations where data may be shared include:

  • Payment Providers: Information required to process your deposit and withdrawal transactions is shared with recognised payment gateways such as DuitNow, FPX and digital wallet providers.
  • Legal Requirements: fj99 will disclose data when required by law, court order, or directive from a competent regulatory authority.
  • Fraud Prevention: Minimum necessary data may be shared with identity verification and fraud prevention services to protect platform integrity.
  • Technical Service Providers: Cloud infrastructure providers and technical service vendors involved in platform operations are bound by strict data confidentiality agreements.
Please Note: fj99 will never contact you to request your password, PIN, or sensitive financial information via email, SMS, or WhatsApp. If you receive such a message claiming to be from fj99, please report it to our security team immediately.

Use of Cookies and Tracking Technologies

Like most modern digital platforms, fj99 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help the platform remember your settings and preferences.

Cookie Type Function Duration
Session Cookies Maintain your login status during an active session. Until logout
Preference Cookies Store your language, theme and display preferences. 1 year
Analytics Cookies Analyse usage patterns for platform improvement. 90 days
Security Cookies Detect suspicious activity and protect your account. 30 days

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some fj99 platform features.

Your Rights Regarding Personal Data

As a fj99 platform user, you have several clear rights regarding your personal data. fj99 respects these rights and provides easy channels for you to exercise them.

Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If any of your data is inaccurate or out of date, you may request a correction through your account settings or via customer support.

Right to Erasure

You may request deletion of your data in certain circumstances, subject to legal requirements that obligate us to retain specific records.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes, and we will honour that choice immediately.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform if needed.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please contact our privacy team at: [email protected]. Requests will be processed within 14 business days.

Data Retention Period

Fj99 does not retain your personal data longer than necessary. The data retention period depends on the type of data and the purpose for which it is used. Generally, active account data is retained for the duration your account remains active, plus any additional period required to comply with applicable laws.

  • Financial transaction data is retained for a minimum of seven (7) years in accordance with financial legal requirements.
  • Login data and platform activity are retained for 24 months for security and dispute resolution purposes.
  • Marketing data and preferences are deleted immediately upon withdrawal of consent.
  • After account closure, identity data is retained for the period required by law before being securely deleted.

Changes to This Privacy Policy

Fj99 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or our operational practices. Any material changes will be communicated to users via in-platform notifications or email to the registered address.

The latest version of this Privacy Policy is always available on this page, with the last updated date clearly shown at the top. Your continued use of the fj99 platform after any changes to this policy means you accept those changes. We encourage you to review this page periodically.

This document should also be read alongside Terms and Conditions fj99 and page Responsible Gaming us for a complete understanding of your rights and responsibilities as a platform user.

fj99 Security Commitment
  • 256-bit SSL encryption for all data
  • Two-factor authentication (2FA) is available.
  • Data is not sold to third parties
  • Password stored in hashed form
  • Regular security audits by independent parties
Document Information
Version: 3.1
Effective Date: 1 January 2026
Update: January 2026
Language: Malay
Privacy Questions?

Contact our privacy team for any enquiries related to your personal data.

Why Your Data Is Safe with fj99

Six layers of privacy protection we practise every day

256-bit SSL Encryption

All data transmitted between your device and fj99 servers is protected by banking-grade SSL encryption — the highest standard in the industry.

Two-Factor Authentication

An additional security layer requiring verification via your mobile phone, ensuring only you can access your fj99 account.

Encrypted Password

Your password is never stored in plain text. We use a strong hashing algorithm so that only you know your password.

Strict Access Control

Access to user data is strictly limited on a need-to-know basis. Only designated staff with specific authorisation may access sensitive information.

Regular Security Audits

Fj99's security systems undergo regular audits by independent security experts to ensure no vulnerabilities go undetected in our infrastructure.

No Data Sales

Fj99 has never and will never sell, rent, or transfer your personal data to advertisers or any third party for commercial purposes.

Frequently Asked Questions – fj99 Privacy Policy

The most commonly asked questions about privacy and data protection at fj99.

Absolutely not. fj99 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data is used solely to manage your account, process transactions, and improve your platform experience. Limited data sharing only occurs where necessary for platform operations, such as with payment providers or when required by law.

You can reach our privacy team by email at [email protected] with the subject line "Data Access Request". Include your full name and the email address registered to your fj99 account. Requests will be processed within 14 business days and we will send your data report in an easy-to-read format.

When an account is closed, fj99 will retain data required to comply with legal obligations (such as financial transaction records that must be kept for seven years) and then securely delete all other data. Once the mandatory retention period expires, all your data will be permanently deleted from our systems using secure, non-recoverable deletion methods.

Yes, you can withdraw your consent to receive marketing communications at any time through the notification settings in your fj99 account. You may also contact our customer support to request that all marketing communications be stopped. Such requests will be processed within 48 hours. Please note that important account-related notifications (such as transaction confirmations and security alerts) cannot be disabled, as they are essential for the security of your account.

Your Data Is Safe — Join fj99 with Confidence

Your privacy is our priority. Play at fj99 with peace of mind, knowing your personal data and financial information are always protected by the highest security standards.

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